Reference

How f77bd Handles Your Personal Data

This Privacy Policy sets out exactly what data f77bd collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and how we keep that data secure.

Account data handled securelybKash, Nagad, Rocket payment data protectedYour rights, clearly statedCookie controls in your handsContact us to request data changes

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete it, or raise a concern about how we handle your information, our support team is the right place to start. We handle privacy requests separately from general account queries so your request gets to the right person quickly. Availability depends on your region and local access conditions.

What We Collect and Why We Collect It

f77bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with f77bd, we collect the details you provide at registration — your name, contact number, and email address. When you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and the wallet number used, but we never

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store your mobile banking PIN or full wallet credentials. We use this data to verify your identity, process withdrawals to your wallet, and deliver account notifications. Device data — browser type, IP address, and session timestamps — is collected automatically to keep your account secure and
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detect unauthorised access. If you connect via mobile, we may note your device model to improve how the platform loads for you. We also collect data when you contact our support team, so we can follow up on your query accurately. All data we hold is
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used only for account operation, payment processing, and security purposes. We do not sell your personal data to third parties. Retention periods apply — data linked to closed accounts is held only as long as required by applicable rules in your eligible region, after which it
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is deleted or anonymised. Your use of this platform is subject to local law where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply practical data controls at every point in your account journey — from the moment you register to the day you request account closure. SSL encryption covers data in transit. Payment data linked to bKash, Nagad, and Rocket transactions is stored with access restricted to authorised account-operation staff only. Here is what that looks like in practice across four key areas.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We never ask for your bKash or Nagad PIN via any channel — not chat, not email.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can manage non-essential cookies through your browser settings at any time.

Data Retention

Active account data is kept while your account remains open. Once you close your account, we retain only what applicable rules in your eligible region require, then delete or anonymise the rest.

Requesting Changes

You can ask us to correct inaccurate data or request a full copy of what we hold. Submit your request through live chat or support email and we will respond within a reasonable period.

Your Privacy Questions, Answered Directly

These are the questions we hear most from people in Bangladesh who want to understand their data rights on f77bd. If your question is not here, reach our support team through live chat and we will give you a straight answer.

No. We record only the transaction reference and wallet number for deposit and withdrawal matching. Your mobile banking PIN is never requested, logged, or stored by us.

Yes. Send a data access request through live chat or the support email shown in your account settings. We will identify your account and respond with the data we hold.

We keep the minimum data required under applicable rules in your eligible region. Once that period ends, your data is deleted or anonymised so it can no longer be linked back to you.

We use session cookies for login and analytics cookies to monitor page performance on mobile devices. You can switch off non-essential cookies through your browser settings without losing account access.

Access to payment records — including Rocket and bKash transaction references — is restricted to account-operation staff who need it to process withdrawals or resolve a payment dispute.

No. We do not sell your personal data. We share it only with payment processors like bKash, Nagad, and Rocket strictly as needed to complete your transaction — nothing beyond that.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAviator Sky Run InfoF77Bd Banking

How f77bd Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

Your Privacy Questions, Answered Directly

01 Does f77bd store my bKash or Nagad PIN?

02 Can I ask for a copy of the personal data f77bd holds on me?

03 How long does f77bd keep my account data after I close my account?

04 What cookies does f77bd use and can I turn them off?

05 Who inside f77bd can access my payment data?

06 Does f77bd share or sell my personal data to other companies?

Privacy Policy

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